Tour Quotation

• Condition: Applicable for a private group of 20 adults or more.
• Exclusion: The price excludes round-trip airfare.

Child Tour Price Policy

(Children are expected to co-sleep with parents; no separate bed is provided).

• Under 5 years old & less than 1m in height: Free of charge.
  • Note: Each family is accompanied by only 01 child free of charge. The 2nd child will be charged 50% of the adult tour price.
• From 5 - 9 years old (between 1m - 1.3m): 80% of the tour price.
• 10 years old or more (over 1.3m): 100% of the tour price.

Services Included

• Transportation: New, modern air-conditioned tourist cars with professional drivers.
• Programs:
  • One-time admission tickets to attractions in the itinerary.
  • Hon Thom Cable Car tickets.
  • Canoe visit to 3 islands.
• Accommodation: 5-star standard hotel (expected Best Western Premier Sonasea Phu Quoc), standard 2 guests per room.
• Meals: 04 breakfasts at the hotel, 01 Buffet, and 06 standard main meals.
• Guide: Professional, enthusiastic English-speaking tour guide throughout the journey.
• Insurance: Regulated travel insurance.
• Gifts: Travel hats and daily drinking water (01 bottle of 500ml/person/day).

Services Not Included

• Tax: VAT 8%.
• Golf Fees: Cost of Eschuri Vung Bau Golf Course.
• Personal Expenses: Drinks during meals, excess baggage, phone bills, and laundry fees.
• Optional Attractions: Tickets for shows, games, or independent activities outside the program.
• Surcharges: Single room surcharge.
• Logistics: Visas, immigration procedures, and round-trip airfare.
• Mandatory Tips: 5 USD/Day/Person for the guide and driver.

Deposit & Cancellation Terms

• Deposit: 70% of the total tour value must be transferred within 12 hours of price agreement.
• Cancellation Penalties:
  • After booking: Forfeiture of deposit plus 100% of air/train tickets.
  • 20-30 days before departure: 50% of tour price plus 100% of tickets.
  • 10-20 days before departure: 70% of tour price plus 100% of tickets.
  • 5-10 days before departure: 90% of tour price plus 100% of tickets.
  • Within 05 days before departure: 100% fee plus 100% of tickets.
• Holidays: Bookings are non-refundable, non-cancelable, and non-changeable.

Important Notes

• Validity: Quotation applies until 2026, excluding public holidays and Tet.
• Separation Fee: Customers must commit to the itinerary. A fee of $100/day/person applies for splitting from the group.
• Currency Fluctuations: Expenses may change if foreign exchange rates increase or decrease suddenly at the time of departure.

Visa Application Requirements

• Passport: Your passport must be valid for more than 6 months from the end date of the tour. You are required to provide a scan of your passport, including all pages with existing visas and entry/exit stamps, and you must carry the original passport during the journey.
• Photo Specifications:
  • Quantity & Size: 01 photo (size 4 x 6 cm) taken on a white background.
  • Appearance: The photo must be taken straight, clearly revealing your face, forehead, and ears.
  • Attire & Accessories: Do not wear white shirts and do not wear glasses.
• Travel History: You must provide information regarding countries you have traveled to within the last 3 years, including the specific length of stay in each of those countries.
• Timeline: Group visa procedures must be finalized at least 10 working days in advance.

Regulations for Foreigners & Overseas Vietnamese

• Essential Documents: When participating in the tour, you must carry your original passport along with a valid entry visa, green card, or visa exemption book.
• Entry Stamp: These documents (whether affixed to the passport or as a loose sheet) must feature a Vietnam entry stamp and must be valid for check-in according to aviation regulations.

Important Notes & Liability

• Price Exclusion: Please note that visas and immigration procedures are NOT included in the standard tour price.
• Agency Responsibility: The travel agency is not responsible if a guest is refused entry or exit by the Immigration Department of Vietnam or the host country due to personal reasons or invalid identity documents.
• Refund Policy: If a customer is unable to check in at the airport or join the tour due to issues with their personal identity or documents, the program costs will not be refunded.

Insurance Policy

• Type of Insurance: The tour package includes regulated travel insurance as part of the standard services.
• Provider’s Responsibility: The service provider (Party B) is responsible for purchasing travel insurance for the guests (Party A) to ensure coverage while traveling according to the scheduled program.
• Coverage and Health Risks:
  • Guest Responsibility: Guests must undertake to bear all expenses incurred outside the tour program related to the settlement of health risks. This includes, but is not limited to, costs for medical examination, treatment, additional accommodation, and transportation.
  • Reimbursement: Only expenses that fall specifically within the category of travel insurance will be reimbursed by the Insurance Company in accordance with their established regulations.
• Important Liability Notes:
  • The travel agency is not responsible for incidents where a guest is refused entry or exit by the Immigration Department of Vietnam or the host country due to personal reasons or invalid documents.
  • If a customer cannot join the tour or check in at the airport due to issues with their personal identity or documents, the program costs will not be refunded.